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About Us
Reefdreams are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Reefdreams
The Barn Store Chaundler Road Abbotts Barton Winchester SO23 7HY United Kingdom
Phone: 0844 3577501
Fax:
Email: sales [at] ghl-profilux [dot] co [dot] uk
Stephen Waterhouse t/a Reefdreams VAT REG: GB 807 7705 15
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment via Paypals secure payments system

When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling

Goods will be shipped via our courier delivery next day service the cost is based on the weight of the items and their volume. This will be automatically calulated as you add items to your cart.

A rough guide is:
Up to 20kg £ 8.95
Up to 40Kg £18.90
Up to 60Kg £27.85
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
Credit Card Security
When the order is placed at our website, you are transfered to our secure payment providers website. Your card details are not stored or received by us.
Guarantee

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0844 3577501 (International +44 0844 3577501) or fax us on or write to us at The Barn Store Chaundler Road Abbotts Barton Winchester SO23 7HY United Kingdom
Privacy Policy
Reefdreams do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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